OUR TERMS & POLICIES
DEPOSIT & PAYMENT POLICY
Due to the nature of our business, we require a min of $450.00 to do any event. In order for you to book us, we will need a credit card information (nothing will be charged) to hold the date and slot for you.
When the final number of guests is decided, a week prior to the event. An invoice is generated and emailed to you. You then have until the day before the event to pay the full amount electronically. If you decide to pay with a check or cash, payment taken at the event.
CANCELLATION POLICY
There are no cancellations due to weather. Taco Taxi will provide service rain or shine. However, in order to request a refund of the deposit for any reason, the following schedule will be followed:
Cancellation Time Amount Charged
2 or more weeks prior to event....0%
1 week before....25%
Less than 1 week..............50 %
Less than 48 hours...........100%
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The refund policy reflects the freshness and the quality of our product to you!
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A cancellation amount is based on the contract given to you before the event. For example, if you cancel within 1 week of your event, 25% of the total bill will be charged to the credit card.
FINAL GUEST COUNT
A final guest count (no less than 75% of the original count) must be given at least 7 days before the scheduled event.
TIPPING POLICY
A gratuity of 20% will be automatically be added to the bill. Any tipping at the event will be optional.
CATERING SERVICE ON THE DAY OF THE EVENT
1. Unless agreed otherwise, Taco Taxi will provide 2 hours of service. Any additional hour will be at the cost of $75.00
2. The customer is responsible for making sure a reasonably safe, secure, level, and spacious area will be made available for and accessible by the taco cart.
3. All permit requirements for outdoor service (i.e.. parks, beaches, public areas) are the customer’s responsibility.
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Proudly serving the Dallas / Ft. Worth area and surrounding cities.
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Areas 25 miles or over outside the Richardson area (75081) will be charged a trip fee.
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